IDA (Intelligent Digital Automation) is Unite's unique consumption based hyper automation platform, that enables organisations to digitally transform business using a palette of automation technologies from leading vendor, all centrally orchestrated and delivered according to SLA with full service management.

IDA is outcome based automation, delivered according to you business requirements, digitally controlled, 7x24 monitored and orchestrated.

In essence it is a digital BPO platform delivering Intelligent Workflow, Intelligent Document Processing, Digital Assitants, Robotic Process Automation, Communication Mining, Test Automation, AI and ML skill from vendors such as ServiceNow, UiPath, Microsoft, Blue Prism, ABBYY, Druid AI and more.

These technologies working together or alone are provided on a consumption basis, so you dont have to invest in Iicenses, infrastructure or centres of excellence and you pay only for the outcomes. Used by some of the largest enterprises in the world and across all industry types IDA is re-defining the way automation is served.