UnitePartners withServiceNow: Elevating Digital Transformation with Enhanced Automation Capabilities
London, September 2024.
We are excited to announce thatUnitehas partnered withServiceNowto integrate the powerfulServiceNowPlatform and its innovative product capabilities into IDA, our cutting-edge, consumption-based hyper-automation platform.
This strategic partnership significantly expands Unite's digital transformation offerings by leveraging ServiceNow’s intelligent workflow solutions, driven by AI, to deliver comprehensive end-to-end digital transformation. Whether it's streamlining procurement, invoice-to-pay processes, or enhancing customer service management, from optimizing sales order management to revolutionizing workplace service delivery—IDA, now empowered by ServiceNow, orchestrates these critical functions seamlessly with other best of breed automation technologies to provide organisations a true OUTCOME based automation platform.
By uniting advanced automation technologies withServiceNowadvanced AI driven intelligent workflow capabilities and diverse function specific workflow, our IDA platform offers SLA driven centrally orchestrated automation that business can utilize on a pure monthly consumption basis.
Combining the capabilities of automation power houses such asUiPath,Microsoft,SS&C Blue Prism,ABBYYand more withServiceNowworkflows further enhances our vision of IDA not just as a hyper automation platform but a true digital Business Process Outsourcing (BPO) powerhouse that automates and elevates work across the enterprise, driving unparalleled efficiency and innovation.
“Let’s take a typical process currently running on the platform - Invoice to pay - ServiceNow’s advanced workflow is the process backbone and the canvas on which insights are served to the customer. Combined with IDP, RPA, Conversational AI, Communication Mining fromUiPathSS&C Blue Prism,ABBYY,Microsoft,DRUID AIand more, IDA’s SLA driven orchestration and dynamic scaling gives customers a comprehensive palette of capabilities to paint the most optimal transformation” -Martin Atherton(Channel Alliances and Sale Director, Unite).
Together, we’re not just transforming processes—we’re empowering the future of work.