Invoice-to-Pay (I2P)
Hyperautomation for the World’s Largest Mining Company
Business Challenge
Fragmented, Manual, and Unscalable I2P Workflow
The world’s largest mining company outsourced its Invoice-to-Pay (I2P) process to a dedicated team, but the process remained constrained by low accuracy and slow turnaround times due to its manual nature. This created significant operational and compliance challenges:
- Low First-Pass Accuracy
The percentage of invoices processed correctly on the first attempt never exceeded **45%**. - Slow Turnaround Time
The target time from invoice receipt to payment was **never met**, falling below 40%. - Inefficient Matching
Matching accuracy between purchase orders, shipments, and invoices was **far below expectations**.
- High Manual Overload
The process relied on a fully outsourced team of **20 people** to manage over **20,000 monthly invoices**. - Limitations of Manual Ops
Despite strict industry-specific audit and compliance requirements, the company recognized the limitations of relying exclusively on manual operations.
Finance / I2P Hyperautomation
Invoice-to-Pay (I2P) Hyperautomation
Document Submission
| Multi-Channel Intake
Receives documents from various channels (Email, Portal, API).
Invoices are automatically collected and queued for processing via Orchestrator/Integration Service.
Automatic Data Verification (IDP)
| Data Parsing
IDP (Intelligent Document Processing) extracts and parses key invoice data.
OCR/AI automatically reads invoice content, validates fields, and handles exceptions.
Rule-Based Document Checks
| 3-Way Matching
RPA verifies invoice details against Purchase Order (PO) and Goods Receipt (GR).
Performs supplier account verification, tax compliance checks, and duplicate invoice detection.
Auto-Transfer to ERP
| Posting & Ledger
RPA/API posts the fully verified invoice directly to the ERP system.
Creates the payment obligation entry in the financial ledger, ready for final payment run.
Payment Proposal Creation
| Payment Run
Smart Workflow prepares a payment batch based on due dates and cash flow rules.
Aggregates verified invoices for payment run and submits the final proposal for approval (if needed).
Automated Process Controls
| Compliance & Audit
AI performs real-time fraud detection and deviation control.
Ensures adherence to financial regulations and maintains a comprehensive, immutable audit trail for every transaction.
Supplier Status Updates
| Notification Bot
RPA bot sends real-time updates on the invoice and payment status.
Suppliers receive proactive communication, drastically reducing inbound calls to the Accounts Payable team.
Metadata Analysis
| Process Mining
AI analyzes historical and real-time process metadata.
Identifies bottlenecks, calculates process efficiency KPIs, and suggests further hyperautomation optimizations.
How Unite's Platform Helped
- End-to-End Integrated Automation
The client chose Unite’s integrated solution, combining **RPA, Agentic AI, IDP, and Smart Workflows** into a single platform instead of investing in each technology separately. - 100% SLA Guarantee
Unite was the only provider able to meet the demand for **100% accessibility, guaranteed accuracy, and SLA assurance** for 500+ global suppliers. - Consumption-Based Model
The client opted for transaction-based pricing, eliminating upfront licensing investment and pre-committed transaction volumes. - No Internal Resources Required
The client leveraged Unite’s deep process expertise and ready-to-use automation infrastructure without having to build an internal Center of Excellence (CoE).
Results
- Radical Cost Reduction (350%)
Invoice processing costs **dropped by 350%** while supplier and stakeholder satisfaction significantly increased. - 100% SLA Success
The project achieved **100% SLA success**, with first-pass accuracy exceeding contractual commitments by **30%**. - Fast Deployment
End-to-end automation, integrating five core technologies, was delivered **in under three months**. - Breakthrough in Accuracy
Live operations achieved **far higher matching accuracy** than two years of previous manual processing.
Simplifying Complex Operations Through Automation-as-a-Service
Unite powers transformation through AI, automation, and orchestration—where you only pay for results.
Contact
London
Unite Information Technologies UK LTD
Second Floor, 3 Liverpool Gardens, Worthing, West Sussex, BN11 1TF London/UK
Tel: + 01903624664
Istanbul
Cumhuriyet Mah. Abdi İpekçi Cad. Mermer Sok. No:4 Kartal 34876 İstanbul/Türkiye
Tel: +90 (216) 453 40 00
