Services
Professional Services
Professional Services — Your Accelerator for Digital Transformation
Unite’s professional services are more than support — they’re your accelerator. Our team of seasoned consultants, automation architects, and operations experts works with your organization to design, build, and refine your digital workflows. With decades of experience across technologies and functions, we serve as your copilot in transformation.
We offer two integrated service pillars designed to deliver fast outcomes and sustainable value across the enterprise.
Two Integrated Service Pillars
Consulting & Delivery Services — Strategy, design, implementation, and training to embed automation and AI across your enterprise.
Centre of Excellence & Managed Assurance — Ongoing governance, monitoring, optimization, and SLA-backed performance to ensure continuous improvement and compliance.
Together these pillars ensure rapid execution and long-term operational excellence.
Strategy, Execution & Embedded Talent
Our Consulting & Delivery pillar begins with deep analysis and process reimagination. We map your existing operations, identify high-value opportunities, and design processes optimized for automation, compliance and scale. We then implement the chosen design across your technology stack with end-to-end project delivery.
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Strategy, Design & Process Reimagination
We perform deep operational discovery, design future-state processes for automation-first operation, and build roadmaps that maximize ROI and reduce friction for adoption.
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Platform & Technology Implementation
From Microsoft, UiPath, Blue Prism, ABBYY and ServiceNow integrations to custom orchestration, we configure and integrate the full stack so your IDA instance operates as a single, unified digital workforce.
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Project Execution & Delivery
We lead end-to-end delivery—requirements, development, testing, deployment, and hypercare—backed by robust project management, risk controls, and transparent status reporting.
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Talent Augmentation & Embedded Teams
Embed our specialists (analysts, developers, AI modelers, QA, data engineers) into your teams to accelerate delivery and transfer capability.
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Training & Capability Transfer
Structured training, hands-on workshops, and mentoring ensure your people gain the skills and governance practices required to sustain automation value.
Governance, Monitoring & Continuous Improvement
Unite’s CoE is the operational heartbeat for long-term, SLA-driven automation success. The CoE provides governance, monitoring, incident handling and continuous optimization that turns initial deployments into lasting business advantage.
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Design-For Best Practices
All processes are built with security, version control, logging, auditability and compliance in mind—earning durability from day one.
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7×24 Monitoring & SLA Enforcement
Continuous monitoring identifies exceptions and drift; SLA enforcement triggers remediation and escalation to keep operations within agreed thresholds.
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Continuous Improvement & Optimization
We use telemetry, exception analytics and business feedback to refine logic, improve decisioning, and push new process versions that increase efficiency and reduce errors.
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Visibility & Reporting
Dashboards, operational reports, SLA scorecards and executive summaries provide leadership with transparent performance, cost-per-transaction and value metrics.
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Governance & Compliance
All actions are traceable and governed—aligned with regulatory and security requirements to protect data and maintain audit trails.
Why Our Professional Services Stand Out
Unite brings proven industry experience, platform-first orchestration and an outcome-first delivery model to every engagement.
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Depth & breadth of experience
We’ve delivered automation across multiple industries and business domains, giving us practical insight into complex transformations.
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Platform-driven orchestration
All our services integrate into a single IDA instance—avoiding isolated silos and ensuring centralized control and reporting.
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Outcome-first mindset
Every engagement has measurable objectives and SLA alignment—your success metrics are central to how we operate.
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Always-on support
Our CoE ensures processes run smoothly and adaptively with continuous improvement and escalation workflows.
Simplifying Complex Operations Through Automation-as-a-Service
Unite powers transformation through AI, automation, and orchestration—where you only pay for results.
Contact
London
Unite Information Technologies UK LTD
Second Floor, 3 Liverpool Gardens, Worthing, West Sussex, BN11 1TF London/UK
Tel: + 01903624664
Istanbul
Cumhuriyet Mah. Abdi İpekçi Cad. Mermer Sok. No:4 Kartal 34876 İstanbul/Türkiye
Tel: +90 (216) 453 40 00
