A New Kind Of
Business Process Outsourcing
Unite
The Future of Digital Execution
Unite is a next-generation digital workforce company delivering intelligent business services through a powerful combination of hyperautomation, outcome-based delivery, and services delivered as software.
At our core, we believe that digital transformation should be measurable, scalable, and seamless. That’s why Unite doesn’t just automate tasks—we deliver results.
Our Philosophy
Automation Reimagined
We believe automation should be:
- Delivered as software — no infrastructure, no license management, no CoE overhead.
- Outcome-based — we commit to results, not resource hours, governed by real SLAs.
- Intelligently orchestrated — across all functions, platforms, and geographies, from one digital control layer.
Unite is not a tool vendor. We’re a service layer.
A digital workforce.
An always-on operating system for enterprise execution.
Intelligent Business Automation
IDA — our SLA-driven Hyperautomation Platform, orchestrating RPA, Agentic AI, IDP, conversational AI, communication mining, and more, across a unified command layer.
PULSE
The world’s first autonomous service and support agent built on Agentic AI, capable of replacing human agents across IT and customer support, natively multilingual, always available.
Next Generation Service Desk
A proactive, fully digital enterprise support layer covering network, security, application, data center and IT services, delivered as software and monitored 24/7.
Centralised Orchestration & Reporting
All services are orchestrated from a single platform, allowing full visibility, dynamic scaling, real-time insights, and unified reporting across your operations.
All Designed, Powered by UNITE
Innovation Meets Impact
Our unique approach to digital transformation delivers measurable business outcomes with minimal risk and maximum value.
Why Choose Unite?
Proven at Scale
600+ BPO-style processes delivered daily across every function and industry
Global Reach
100+ customers, 16+ delivery partners, use cases from Australia to the Americas
Deep Expertise
unmatched knowledge across Blue Prism, UiPath, Microsoft Power Platform, ServiceNow, Abbyy, Amazon AI, Google AI and more
Business First Mindset
built not around tech hype, but business value, ROI, and speed-to-impact
Scalable, Flexible Model
Whether you need full delivery, talent augmentation, or coaching, we scale to you.
Industries
We Serve
AI Solutions Tailored to
Every Industry
We design automation solutions that adapt to the specific needs of each sector, addressing unique challenges and unlocking new opportunities for growth.
Telecommunications
From porting to problem-solving, the IDA Palette powers telecom operations with AI-driven precision, lightning-fast workflows, and customer-first automation — delivering seamless service across every channel.
Financial & Insurance
Improve risk assessment, ensure regulatory compliance, and automate routine tasks.
Healthcare
Streamline patient care workflows, reduce administrative burden, and improve healthcare outcomes.
Logistics
Optimize delivery routes, monitor supply chains, and ensure timely fulfillment.
Retail & FMCG
Deliver personalized shopping experiences, optimize inventory with real-time insights, and streamline operations to boost efficiency and growth.
Fund & Portcos
Transform finance, HR, and risk functions into engines of efficiency. The IDA Palette automates reporting, compliance, and analytics, freeing corporate teams to focus on strategy and growth
The Impact We Deliver
0%
Average cost reduction
0%
Faster process execution
0%
Customer satisfaction
0%
Employee productivity increase
Become a Partner
Join our partner ecosystem and unlock new growth opportunities. From white-labeling to comprehensive partner programs, Unite collaborates to create sustainable, mutual success.
Partner With UsOur Partner Ecosystem
We collaborate with industry-leading technology providers to deliver comprehensive automation solutions.
Simplifying Complex Operations Through Automation-as-a-Service
Unite powers transformation through AI, automation, and orchestration—where you only pay for results.
Contact
London
Unite Information Technologies UK LTD
Second Floor, 3 Liverpool Gardens, Worthing, West Sussex, BN11 1TF London/UK
Tel: + 01903624664
Istanbul
Cumhuriyet Mah. Abdi İpekçi Cad. Mermer Sok. No:4 Kartal 34876 İstanbul/Türkiye
Tel: +90 (216) 453 40 00
